policy.
/// DATA_OPERATING_MODEL This notice explains how Tunet handles personal data when you visit the website, contact us, request a briefing, discuss a product, or interact with our public product pages.
Plain English
We collect the minimum needed to reply, operate, and improve.
Most visitors can browse the website without telling us who they are. We mainly receive personal data when someone contacts us, requests a briefing, joins a product waitlist, discusses a partnership, or sends us information through a form or direct communication.
Controller
Tunet
Tunet is responsible for personal data processed through this website unless a separate product or services agreement says otherwise.
お問い合わせ
Use the contact page
For privacy requests, use the contact page and include enough detail for us to identify the interaction you are asking about.
Scope
Website level
Specific apps, paid products, beta programmes, or ventures may publish additional notices or data processing terms.
Regulator
ICO complaints
If you are in the UK, you can complain to the Information Commissioner's Office if you are unhappy with how we handle personal data.
Data we collect
The categories depend on how you interact with us.
We try to avoid collecting unnecessary personal data. Please do not send confidential, sensitive, regulated, or third-party personal information through general website forms unless we have agreed an appropriate channel.
Contact and briefing data
- name, email address, organisation, role, website, and contact preferences;
- message content, inquiry type, product interest, briefing notes, and meeting scheduling details;
- communications you send to us and our replies.
Website and technical data
- IP address, browser type, device information, pages viewed, approximate location, timestamps, referral source, and basic analytics events;
- security logs, error logs, spam prevention signals, and form submission metadata;
- cookie, local storage, or similar technology data where used by the website.
Business relationship data
- proposal, project, procurement, billing, agreement, and partnership information;
- notes from calls, product discovery, technical briefings, and project scoping;
- records needed to manage commercial relationships and legal obligations.
Optional product interest data
- waitlist entries, beta interest, app preferences, feedback, feature requests, and early access context;
- Micro, Engineering, Cognition, Sprint, or Ventures interests;
- community funding interest if you choose to ask about future opportunities.
Purposes and lawful bases
We use data for clear operating reasons.
Where UK GDPR applies, our lawful basis depends on the context. The most common bases are legitimate interests, steps before entering a contract, performance of a contract, legal obligation, and consent where required.
Responding and relationship management
We use contact and message data to reply, schedule calls, provide briefings, assess fit, prepare proposals, manage relationships, and keep reasonable communication records.
Typical lawful bases: legitimate interests, contract steps, performance of a contract.
Operating and securing the website
We use technical data to deliver pages, diagnose issues, prevent abuse, monitor uptime, secure forms, understand aggregate usage, and improve the website.
Typical lawful bases: legitimate interests, legal obligation where security or record keeping requires it.
Product and service development
We use product interest, feedback, and briefing context to shape Micro apps, Tunet Engineering outputs, Cognition systems, Sprint engagements, and Ventures opportunities.
Typical lawful bases: legitimate interests, consent where required.
Legal, finance, and compliance
We may use records to comply with law, enforce agreements, handle disputes, maintain tax and accounting records, investigate misuse, and protect rights.
Typical lawful bases: legal obligation, legitimate interests, performance of a contract.
Sharing, transfers, and retention
We do not sell personal data.
We share personal data only where there is a practical or legal reason to do so.
Service providers
We may use providers for hosting, email, analytics, form handling, scheduling, customer relationship management, security, payments, accounting, collaboration, cloud infrastructure, and product operations. They may process personal data for us under appropriate contractual controls.
Other recipients
We may share data with professional advisers, insurers, payment processors, authorities, courts, regulators, counterparties in a transaction or reorganisation, or partners where you ask us to involve them or where it is necessary for a product, project, or legal reason.
International transfers
Some providers may process data outside the UK or your country. Where required, we use appropriate safeguards such as adequacy decisions, standard contractual clauses, UK international data transfer agreements or addenda, or other lawful transfer mechanisms.
Retention
We keep personal data only for as long as reasonably needed for the purpose collected, including relationship management, legal, accounting, security, product development, and dispute purposes. Enquiry data is usually kept while the conversation is active and for a reasonable follow-up period. Contract, tax, and accounting records may be kept longer where the law or good business record keeping requires it.
Your rights
You can ask us about your data.
Depending on where you are and which law applies, you may have rights over your personal data. We may need to verify your identity before responding.
Access
Ask for a copy of personal data we hold about you.
Correction
Ask us to correct inaccurate or incomplete personal data.
削除
Ask us to erase personal data where there is no good reason for us to keep it.
Restriction
Ask us to limit how we use personal data in certain situations.
Objection
Object to processing based on legitimate interests or direct marketing.
Portability
Ask for certain data in a portable format where the right applies.
Consent and marketing
Where we rely on consent, you may withdraw it at any time. If we send marketing emails, you can opt out using the unsubscribe method in the message or by contacting us.
Cookies and contact
Questions, requests, and complaints.
The website may use necessary cookies or similar technologies for security, functionality, analytics, or remembering preferences. If we introduce non-essential analytics, advertising, or tracking cookies, we should present consent controls where required.
This website is not intended for children, and we do not knowingly collect personal data from children through general website forms.
If you have a privacy request, contact us first so we can try to resolve it. UK users also have the right to complain to the Information Commissioner's Office at ico.org.uk.